Frequently Ask Questions
This is basic questions that you might have in your mind to ask about our service.
Basic and Direct
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Bootstrap Example EEZYCHEEZY does not charge a special fee to get 2 phone number. If a customer wants to get an additional phone number, he or she can do so; in this case, the customer just have to pay the fee for the number acquisition.
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Bootstrap Example Yes. You can choose to keep your current phone service and use EEZYCHEEZY plan as an addon. However, to truly save money, we recommend that customers sign up for a full and new eezycheezy account. Customers stand to benefit more as well as save huge money in their monthly bill if they just signup with EEZYCHEEZY.
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Bootstrap Example EEZYCHEEZY VOIP service is available anywhere within the United States and its territories. Note that you must have an internet connection to be able to access EEZYCHEEZY service.
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Bootstrap Example Yes. You can use your phone and surf the internet at the same time. EEZYCHEEZY VOIP calls doesn’t use very much bandwidth, so you can surf the Internet and talk on the phone at the same time.
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Bootstrap Example Yes. EEZYCHEEZY offers internet faxing service. You have to signup for the plan that offers the faxing service.
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Bootstrap Example International phone calling is very cheap at EEZYCHEEZY. Customers can make cheap international calls by using EEZYCHEEZY Calling Card System. EEZYCHEEZY pride its self for providing affordable oversea phone calling system that other providers do not live up to. Just check out OUR Calling Card service and judge for yourself.
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Bootstrap Example You can pay your monthly bills online with a credit or debit card. Just login to your portal and go to the payment module on your portal account to view the paymwnt options. EEZYCHEEZY do not sent out paper payment slip or invoice.
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Bootstrap Example EEZYCHEEZY does not send invoices via postal mail. All invoices can be viewed in your portal account online. Customers can also download a copy of the monthly invoice, which will appear in a PDF format.
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Bootstrap Example You have to decide if you can afford to keep two phone numbers from two different providers and pay the monthly fees with no problem. The decision is up to you to make as on what you want to do.
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Bootstrap Example Yes, you can keep your phone number. You can use your present number on EEZYCHEEZY. For you to fully use the nunmber means that you will have to transfer the number to EEZYCHEEZY, by means of PORTING.
To port your present number over to EEZYCHEEZY, you must ensure that your account with your number provider is active, current, and not in default for payment. You must complete a porting request application, and ensure that the porting process is completed before you can cancel your account with your provider.
If your account with your current provider is not in good standing, the porting will not be possible. -
Bootstrap Example Service is not expensive. We at EEZYCHEEZY strives to keep the cost very low. The highest you can pay is about $15.00 if you are adding some add-on to your account. Required fees and taxes may contribute a little bit to increase your cost. Other tham these mentioned charges, the service is affordable.
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Bootstrap Example Specials features are already included in some of the Plan packages WE are offering. Features such as auto-attendance, web-interface voice mail, call follow, internet faxing, conferencing are some of the special features already in the offering.
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Bootstrap Example There is no fee charge when a customer cancels. However, we do not expect a situation a customer will signup today, and in 7 days, he or she will want to cancel and close his or her account. For no fee cancellation to occur, the signed up service must complete the full billing cycle period for the already paid service.
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Bootstrap Example No. You do not need a fast internet in order to be able to use the service. Regular and steady internet connection is enough to power the device we provided to you.
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Bootstrap Example No.
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Bootstrap Example Customers can cancel their service at anytime. There is no fee to cancel. Once a customer cancel, the account will become inactive. We do not ask for the device to be returned back to us, and we do not give refund for the device when it has been used by a customer.
The initial setup installation fee/s or charge/s include the equipment purchase. -
Bootstrap Example A customer will be able to save alot to the point of paying $0.00 dollars in monthly bill. From time to time we will be introducing programs that can help customers save some money, or help customer make some stipends money.
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Bootstrap Example The price of the variuos Plans we offer is already a money saving packages. In addition, a customer will have the opportunity to enjoy other money savings program we will be introducing in the future from time to time. This program will not be advertise publicly; it will only be advertise inside the community area.
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Bootstrap Example Most of the features in OUR package include the traditional telephone system features that most of the telecommunication companies offer with an extra charge attach to that offering. With EEZYCHEEZY there is no hidden extra or additional cost. What price a customer is offered at the initial setup of an account is what the customer will continue to pay untill he or she closes the account.
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Bootstrap Example Yes. You can move to any location with your device and service. EEZYCHEEZY VOIP service is location based; meaning that, the service can work at any location within the USA territories. The service depends on the internet to function, therefore, physical location does not constitute a barrier when it comes to using the service. As long as a customer have a good internet connection, the service with work at any location or place.
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Bootstrap Example Bootstrap Tutorial
We quarantee customers a perfect call quality. If there is any snag, or any poor reception in calls, we encourage customers to always contact us and let us know about the issue.
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Bootstrap Example With EEZYCHEEZY making international phone calls is very affordable. Customers will have the privilege of using EEZYCHEEZY Calling Card services to place international phone calls.
EEZYCHEEZY Calling Card service is one of the cheapest way to make calls abroad. If you do not believe, try EEZYCHEEZY Calling Card service yourself! -
Bootstrap Example EEZYCHEEZY quarantees good quality calls. Any isssue with the call may be coming from network connectivity on the side of the customer. Poor quality may be that the internet reception at the customer location is very poor, therefore, there will be an interference on the output of the telephone calls. In instance like this, we at EEZYCHEEZY always advise cutomers to try and relocate the position of their telephone or internet device.
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Bootstrap Example EEZYCHEEZY saves you money EEZYCHEEZY has great features EEZYCHEEZY gets you more phone numbers EEZYCHEEZY gets you phone numbers outside your area code EEZYCHEEZY is mobile
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Bootstrap Example EEZYCHEEZY VOIP provides local and long distance telephone service within the US, US territories, and Canada for one flat rate.
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Bootstrap Example Signing up for service is easy. Just follow the button and link and instruction provided, and you can signup for a service. Signing up for a service plan requires that you first of signup for an account, and from your account portal you can sign up for any of the package service plan.
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Bootstrap Example E911 stands for Enhanced 911. It associates your phone number with a physical address so that emergency services can quickly and easily reach you.
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Bootstrap Example VOIP means Voice over Internet Protocol. Basically, EEZYCHEEZY VOIP uses the Internet to enable customers to make phone calls, instead of the old-fashioned phone network (known as the PSTN, publicly switched telephone network).
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Bootstrap Example Yes, your service with EEZYCHEEZY will work anywhere you are or go as long as you have an updated address in your portal account. Whenever you relocate to a new location, always try to update your address information. In this way, the E911 can properly work base upon your location.